SHOP IN GOLD

YOUR GOLD ACCOUNT

At oroshop.es you can make a purchase as a GUEST or as a REGISTERED customer.

Registering is very simple. We will only request the essential information to expedite the purchase process.

Within the registration form you will find format examples that can help you when entering some information such as the telephone number.
You will always have at your disposal the information of your order by entering your account if you are a registered customer or through the link that we send you in the confirmation email, if you are a guest customer.

To improve your experience with us, we need to verify your account. When you create a Gold account we will send you a code and you will have to enter it to complete the registration process. If you are already a registered user, you will find this option in your account.

In addition, if you register, you now have the Gold Club where you can enjoy exclusive discounts and get unique experiences by accumulating Ingots, our Club currency. To be part of the Oro community, all you have to do is create an account, either in the store or at oroshop.es.

Get Ingots with each purchase or with other actions, such as picking up your online orders at the store. Join the GOLD community!

ORDER CHANGES

After completing your purchase, we will send you a confirmation email with the details of it. We remind you that it will not be possible to cancel or modify your order if it is already in an advanced state of preparation.

SHOPPING BASKET

From the shopping cart you can view the content of your purchase, request a Gift Ticket and modify or eliminate the number of units in your order. In addition, from the APP you can also mark the items that interest you to buy later.

Keep in mind that we cannot guarantee the stock of the items you have in the shopping cart. For this reason, if any of them runs out, we will inform you in that section.

PRICE CHANGES

All our items have the same prices in physical stores and on the web.

If there is any difference between the prices that appear on the website and those marked on the garment labels, the correct price will be the one shown at the time of purchase.

Please note that we do not make price adjustments on items that have been lowered from the original price.